情况一:确认储值卡合同状态是否有效,非已过期或者无效状态 第一步: 【售卖】-【储值卡合同管理】-【搜索框搜索会员】,如图: ![](https://attachments.tower.im/tower/77887fa2b2b34d6eba11f27bebb8b423?version=auto&filename=Clipboard%20Image.png)
第二步:筛选合同状态--下拉列表勾选已过期合同或无效合同--搜索 ![](https://attachments.tower.im/tower/bea59340fa064737b72649005ac4f521?version=auto&filename=Clipboard%20Image.png)
![](https://attachments.tower.im/tower/b5507e4740cb418eaf33bda62fce9c5c?version=auto&filename=Clipboard%20Image.png)
如若是已过期状态可按如下两种方式操作: 1, 【售卖】-【储值卡合同管理】-【搜索框搜索会员】-【更多】-【修改合同有效期】,如图: ![](https://attachments.tower.im/tower/37a6f79809b84d2eb58a3d2ce5b11232?version=auto&filename=Clipboard%20Image.png)
![](https://attachments.tower.im/tower/4cf1324cfd3644efbde44d15b3e5d622?version=auto&filename=Clipboard%20Image.png)
2,【客户】-【搜索框搜索会员】-【买储值卡】-新办储值卡合同 ![](https://attachments.tower.im/tower/31c2e2a52c974c8a8bc5f51b1cf3a827?version=auto&filename=Clipboard%20Image.png)
如若是无效状态可重新购买储值卡合同 情况二:核查会员所持储值卡合同可入场门店与所需消费云小店门店是否一致 第一步:【售卖】-【储值卡合同管理】-【输入框搜索会员合同】-【合同打印预览】-【支持门店】,如图: ![](https://attachments.tower.im/tower/a08a2f681c764b7e951025cc31e906ec?version=auto&filename=Clipboard%20Image.png)
第二步:会员端登录-【商铺】-云小店场馆进行筛选,查看云小店场馆是否与储值卡合同一致 ![](https://attachments.tower.im/tower/62d5b63ff5d449b2b8049d7febef6937?version=auto&filename=Clipboard%20Image.png)
![](https://attachments.tower.im/tower/7ce560c85efc44ba89795eee687ceda1?version=auto&filename=Clipboard%20Image.png)
会员请使用储值卡至支持使用门店消费~~
情况三: 核查会员所持储值卡是否设置支持云小店消费,如图: ![](https://attachments.tower.im/tower/bc1c19ef2e33466ca0b552e8e7e58519?version=auto&filename=Clipboard%20Image.png)
第一步:【售卖】-【储值卡设置】-【搜索框输入会员卡名称】-【编辑】-【支持消费方式】 ![](https://attachments.tower.im/tower/36687e831a534018b9c67624b49840b4?version=auto&filename=Clipboard%20Image.png)
![](https://attachments.tower.im/tower/f09c320dcd494ed19c46038df0ad46ac?version=auto&filename=Clipboard%20Image.png)
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